Privacy policy

Privacy Policy

Last Updated: March 14, 2026

Apex Edgeworks operates this website and online store to provide customers with products, services, and information related to knife sharpening and tools. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products and services to you.

Information We Collect

When you use our website or make a purchase, we may collect certain information necessary to provide our services, including contact details such as:

Name
Billing address
Shipping address
Phone number
Email address

We may also collect order information including:

Products purchased
Order history
Payment confirmation details

Payments are processed securely through Shopify and its payment partners. Apex Knife Sharpening does not store full credit card numbers or sensitive payment data.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with customers about purchases or services
Provide customer support
Prevent fraud or unauthorized activity
Improve the functionality and performance of our website
Send occasional updates or promotional messages (you may opt out at any time)

We do not sell your personal information to third parties.

Sharing Information

In order to operate our business, we may share information with trusted service providers that help us operate the store. These may include:

Shopify (store hosting and order processing)
Payment processors (secure payment processing)
Shipping carriers (to deliver your orders)

These service providers only receive the information necessary to perform their services.

We may also disclose personal information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Remember items in your shopping cart
Improve website performance
Understand how visitors interact with the site

You may adjust your browser settings to refuse cookies if you prefer.

Third-Party Links

Our website may contain links to third-party websites or services. Apex Knife Sharpening is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will remove the information.

Data Security

We take reasonable measures to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Payment processing and secure infrastructure are handled through Shopify and its payment partners.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to personal data we hold about you
Request correction of inaccurate information
Request deletion of personal data
Opt out of marketing communications

To make a request regarding your personal information, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.